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Advocacy Support Services

Need Help? You’re Not Alone

Your Rights

Learn your rights as a student

LEARN MORE

About Misconduct

Gotten an accusation and not sure why?
Worried you might need help?

START HERE

Appealing Misconduct

You have the right to make a appeal a decision.
Seek support here.

ABOUT APPEALS

Misconduct Hearings

Sometimes things don’t go as planned,
and that’s okay. Learn about what happens in a misconduct hearing.

READ HERE

Making a Complaint

You have the right to make a complaint.
Learn how to make a complaint or seek
support in the process here

GET HELP WITH A COMPLAINT

ADVOCACY AMBASSADORSHIP

Make an Appointment

Ready to book an appointment?
Mon-Fri 9am – 4:30pm

BOOK HERE

Union Support Services

The Western Sydney University Student Union
is here to support and advocate for student needs.

OUR SERVICES

Academic Appeals

You have the right to make a appeal a decision.
If you feel you’ve been treated unfairly or have concerns seek support here.

ACADEMIC APPEALS

THE NATIONAL STUDENT OMBUSDMAN

EXTERNAL SUPPORT FOR STUDENTS

Reporting Sexual Misconduct

You don’t have to report alone.
Get support in these processes.

GET SUPPORT

National Higher Education Support

Not found what you’re looking for?
Find more services here

READ MORE

University Support

Need to find university services for wellbeing,
study support, or career advice.
Find Western’s Student Support Portal here.

GET SUPPORT

Western’s Student Services Hub

Need help with university admin like ID Cards, enrolment, or class timetables. Head to the
Student Services Hub.

GET SUPPORT

STUDENT REPRESENTATIVE COMMITTEE

What Can I Do To Prepare?

1. Identify the Issue

Be clear about what happened and why it’s a problem

2. Gather Information

Gather any relevant emails, documents, or evidence to include in your meeting, complaint, or hearing

3. Contact the
Right Team

This could be your school, the Complaints Resolution Unit, or Student Advocates

4. Submit

Make a Booking with the
Student Advocacy Service
today

Book Here

More University Services

Student Welfare Service

Free, confidential support for financial hardship, accommodation, bullying, misconduct, and academic appeals.

📞 Phone: 1300 668 370 (Option 5)
✉ welfareservice@westernsydney.edu.au

Student Legal Service

Free legal advice and referrals on tenancy, debt, employment, and consumer rights.

📞 Phone: 02 9685 4788
✉ studentlegalservices@westernsydney.edu.au
📍 Location: Parramatta South Campus

Counselling Service

Offers free, confidential support for personal or academic challenges. Available via Zoom, phone, or in-person sessions.

📞 Phone: 1300 668 370 (Option 5)
✉ counselling@westernsydney.edu.au

Student Services Hub

Your first point of contact for all things involving enrolment, fees, and graduation. They can also refer you to other support services.

📞 Phone: 1300 668 370
✉ studentservices@westernsydney.edu.au

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NEWS & OTHER STORIES

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