Make an Appointment
Need Help? You’re Not Alone
Submit an Enquiry with the Student Advocacy Service
An advocate will be in contact within 24-48 hours of receiving this form. If you require more urgent support with misconduct allegations please use the listed services available to you.
Be sure to prepare any relevant documentation to share with your advocate when contacted.
University Support
Student Welfare Service
Email: welfareservice@westernsydney.edu.au
Phone: 1300 668 370
Free Counselling
& Support
Email: counselling@westernsydney.edu.au
Phone: 1300 668 370 (option 5)
Student Advocacy
Email Directly
Email ssc@westernsydney.edu.au
Operating Hours
The Student Advocacy Service operates
Monday – Friday 9:00am-4:30pm
24/7 Help
1800 RESPECT
National Sexual Assault Support
1800 737 732.
Available 24 hours a day, seven days a week
Sexual Violence Hotline
Phone: 1800 424 017
Available 24 hours a day, seven days a week
Rainbow Violence Helpline
Phone: 1800 497 212
Available 24 hours a day, seven days a week
What Can I Do To Prepare?
1. Identify the Issue
Be clear about what happened and why it’s a problem
2. Gather Information
Gather any relevant emails, documents, or evidence to include in your meeting, complaint, or hearing
3. Contact the
Right Team
This could be your school, the Complaints Resolution Unit, or Student Advocates